About us
Our Story
Welcome to Clayze Ceramics.
We are a ceramic pottery business that offers high quality, handmade, DIY candles. Our candles are all unique and will are vary slightly in size, weight, scent and glaze.
We have got multiple social media accounts including: TikTok, Facebook and Instagram. All of our socials can be found in the footer of our website.
Contact Info
Contact us at:
07516867929
clayzeceramics@gmail.com
FAQ's
I want to return a product, how long do I have to do this after purchasing?
We have a strict return policy of 30 days after initial purchase. You can see the full refund policy at the footer of our website.
Can I exchange a product instead of returning?
If you are unhappy with the product you purchased, you can contact us and arrange an exchange for a product of the same value.
Do you offer international and European Union shipping?
Unfortunately at the moment we do not ship internationally or to the European Union. We only ship to the United Kingdom.
Once a product has gone out of stock, how long can I expect to wait before it is available again?
All our products are one-off originals. This is because they are handmade. However, they can be replicated should you require more than one of the same product. Although they will slightly vary due to the glazing process. To request multiple matching items, email us at clayzeceramics@gmail.com to discuss your requirements.
How will I know when a product comes back in stock?
To get notified when a product is back, you can follow our social media accounts and/or subscribe to email announcements at the bottom of the home page.
Will you be making Christmas themed candles?
We will most definitely be making unique Christmas candles. If you are interested in purchasing one, make sure to sign up to our emails and/or follow us on social media to wait for the release date.